Privacy Policy

Information you provide may be used to:

Respond to your Medicare information request

Contact you when you have requested assistance

Schedule or confirm appointments

Follow up on a requested phone call

Answer Medicare-related questions

Provide information regarding Medicare insurance options

Review your current Medicare insurance situation when requested

Maintain records of communications and service requests

Improve our website and services

Send educational or marketing communications when you have separately consented to receive them

Comply with applicable legal, regulatory, insurance, and recordkeeping obligations

We use personal information only for legitimate business purposes related to the services you request, communications you authorize, and applicable business requirements.

4. SMS and Mobile Information

Providing a mobile phone number does not automatically enroll you in marketing text messages.

Where SMS consent is offered, consent is obtained separately.

Depending on the consent you select, you may receive text messages related to:

- Medicare information you requested

- Requested phone calls

- Appointment scheduling

- Appointment reminders

- Service-related follow-up

- Medicare educational information

- Medicare tips and reminders

- Marketing or service updates when you have specifically consented to marketing SMS

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

or contact:

Christine Badou at (949) 693-6564

SMS consent is optional and is not a condition of purchasing goods or services.

Mobile Information Non-Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Consent Records

When you provide SMS consent through a website form or other approved method, we may retain information related to that consent, including:

- The date and time consent was provided

- The form or method used to provide consent

- The consent language presented

- The phone number associated with the consent

- Other records reasonably necessary to document your communication preferences

These records may be maintained for compliance and business-record purposes.

6. Email Communications

If you provide your email address, we may use it to respond to your requests, send requested information, communicate about appointments, or provide educational or marketing information where permitted.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in the email.

Service-related communications may still be sent when necessary to respond to a request or provide a service you initiated.

7. Cookies and Website Information

This website may use cookies and similar technologies to help operate the website and understand how visitors interact with it.

Information automatically collected may include:

- Browser type

- Device type

- Approximate geographic location

- IP address

- Pages visited

- Date and time of visits

- Referral source

- Website interaction information

This information may be used for website functionality, analytics, security, troubleshooting, and improving the user experience.

You may be able to control certain cookies through your browser settings.

8. Service Providers

We may use service providers to help operate our business and website, including services that provide:

- Website hosting

- Customer relationship management

- Appointment scheduling

- Email delivery

- SMS delivery

- Telephone services

- Website analytics

- Data storage

- Technical support

These providers may process information as necessary to perform services on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

Text messaging originator opt-in data and consent are not provided to third parties for their marketing or promotional purposes.

9. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, electronic storage system, email system, or website can be guaranteed to be completely secure.

For that reason, please avoid sending highly sensitive personal information through ordinary email, text message, or unsecured website forms unless specifically instructed to do so.

10. Data Retention

We may retain information for as long as reasonably necessary to:

Respond to your requests

Maintain client and prospect records

Document consent and communication preferences

Provide ongoing service

Meet insurance-industry recordkeeping requirements

Comply with applicable laws and regulations

Resolve disputes

Protect our legal rights

Information that is no longer reasonably necessary may be deleted or otherwise handled in accordance with applicable business and legal requirements.

11. Your Communication Choices

You may ask us to update your communication preferences.

Text Messages

Reply STOP to opt out of SMS communications.

SMS Assistance

Reply HELP or call (949) 693-6564.

Marketing Emails

Use the unsubscribe link included in applicable marketing emails.

You may also contact us directly to request changes to your communication preferences.

12. Accessing or Correcting Your Information

You may contact us if you would like to request correction or updating of personal information we maintain about you.

Depending on your state of residence and applicable privacy laws, you may have additional rights regarding your personal information.

Requests may be submitted using the contact information listed at the end of this Privacy Policy.

We may need to verify your identity before completing certain requests.

13. Children's Privacy

This website and our Medicare insurance services are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information from children under 13 through this website.

If we become aware that information from a child under 13 has been submitted without appropriate authorization, we may take reasonable steps to remove it.

14. Third-Party Websites

Our website may contain links to websites operated by Medicare, insurance carriers, healthcare providers, government agencies, or other organizations.

Those websites operate under their own privacy policies and practices.

Christine Badou is not responsible for the privacy practices, security, or content of websites that we do not operate.

15. Medicare and Government Affiliation

Christine Badou is a licensed insurance agent.

This website is not affiliated with or endorsed by the U.S. government, the federal Medicare program, the Centers for Medicare & Medicaid Services, or the Social Security Administration.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, legal requirements, or communication practices.

When material changes are made, the effective date at the top of this page may be updated.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact:

Christine Badou
Licensed Insurance Agent
Dana Point, California
Phone: (949) 693-6564
Website: www.turning65medicarehelp.com

For SMS assistance, reply HELP or call (949) 693-6564.

For SMS opt-out, reply STOP.

Terms & Conditions

Please also review our:

Terms & Conditions: https://www.turning65medicarehelp.com/termsandconditions